Table of contents
Redeeming KAU and KAG: A Step-by-Step Guide
Kinesis Money lets holders of its digital gold and silver tokens turn those holdings into actual physical metal that can be shipped to an address. This guide walks through the full process, starting from the account login and ending with the arrival or collection of the bullion. The information reflects the system as it stood in July 2026.
1) Access the Redemption Feature
Log into a Kinesis Money account and open the Settings section. The redemption option sits there among the other account controls. That is where the conversion from digital tokens to physical metal begins.
2) Initiate a Redemption Request
Select which metal is being redeemed. Two tokens are available: a) KAU stands for Kinesis Gold; one KAU equals one gram of fine gold; b) KAG stands for Kinesis Silver; one KAG equals one ounce of fine silver.
Minimum amounts apply before a request can go forward: a) Gold (KAU) requires at least 100 grams; b) Silver (KAG) requires at least 200 ounces.
Enter the exact quantity after choosing the metal. The account balance must already cover that amount; otherwise the request cannot be submitted.
3) Review and Confirm Fees
Fees are charged when digital tokens become physical bullion. Three separate charges make up the total:
- a percentage fee equal to 0.45 percent of the value being redeemed,
- a flat administrative fee of 100 USD,
- variable delivery costs that cover shipping and insurance.
After the request is confirmed and the fees are paid, the corresponding KAU or KAG tokens are permanently removed from circulation—a step called burning. The burn keeps the outstanding digital supply matched to the physical metal held in the system.
4) Undergo Verification
Identity checks and a review of the request itself are required for security and regulatory reasons. Kinesis and the vault operators examine the details to confirm that the redemption meets their rules. The check is routine and is meant to reduce the chance of fraud for both the account holder and the platform.
5) Prepare for Delivery
Once the request is approved, the physical metal is allocated. The Allocated Bullion Exchange (ABX) sets aside the matching quantity of gold or silver from the reserves that back the redeemed tokens.
ABX operates as an electronic exchange focused on allocated physical precious metals. It handles pricing, trading, clearing, settlement, storage, and delivery through its MetalDesk platform. The allocation step makes sure the metal assigned to a specific redemption is segregated and can be identified.
After allocation, the vault and logistics partners arrange the actual withdrawal from storage. Kinesis works with established carriers for insured international shipments. Two of the main partners are: Brinks, a large cash-and-valuables operator with operations in 51 countries and clients in more than 100; and Loomis International (Zurich), based in Kloten, Zurich, with more than 500 staff specialized in moving precious metals and currencies across borders.
These firms manage the removal of the metal from the vault, any needed fabrication, and the preparation for either shipment or collection according to the instructions given with the request.
6) Physical Bullion Delivery or Collection
The last stage is the physical transfer. The metal is sent to the address supplied or made ready for collection. All fabrication, handling, shipping, insurance, taxes, customs duties, and any other charges linked to the redemption remain the responsibility of the person redeeming. Dispatch occurs only after every fee has been settled and the internal processing steps are finished.